Diamond Operations Pro
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Billing & Quotes

How to Create a Quote

quotes estimates billing

How to Create a Quote

When to use this guide

Use this guide to send quotes or estimates to customers before booking a job.

Prerequisites

  • Customer must exist.
  • Services must be configured.

Step-by-step

Step 1 — Go to Quotes

  1. Open Billing.
  2. Click Quotes.
  3. Click New Quote.

Step 2 — Select a Customer & Property

Choose:

  • Customer
  • Property (if multiple exist)

Step 3 — Add Services

Select:

  • Service category
  • Activities (optional)
  • Custom pricing (if needed)

You can add multiple services to the same quote.


Step 4 — Add Notes & Conditions

Include:

  • Scope of work
  • Access instructions
  • Terms & conditions

Step 5 — Save or Send

You can:

  • Save Draft
  • Send to Customer

Customer will receive:

  • Summary
  • Pricing
  • Approve button

Common mistakes

❌ Quote missing services

  • Service category saved without activities.

❌ Customer not receiving the quote

  • Wrong email
  • Email flagged as spam

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