Getting Started
How to Log In to Diamond Operations Pro
How to Log In to Diamond Operations Pro
Diamond Operations Pro uses a passwordless login system for maximum security and comfort.
All users (Owners, Office Staff, Employees, and Customers) log in using:
- Their username, and
- A verification code sent to their email
No password is required.
Who Can Log In?
- Owners
- Employees
- Office/Administrators
- Customers (Client Portal)
Every user receives their username automatically when their account is created.
Step-by-step Login
Step 1 — Access to https://app.diamondoperationspro.com/ Enter Your Username
On the login screen:
- Type your username
- Click Continue
DOP detects the user automatically and sends a verification code to the email associated with that username.
Step 2 — Check Your Email
You will receive an email containing a 6-digit verification code.
This works for all user types:
- Owner email
- Employee email
- Customer email
- Office admin email
Step 3 — Enter the Verification Code
Write the code in the field and click Log In.
If the code is correct → Access granted.
If the code expires → Request a new code.
Logging In as an Owner
To access the Owner Panel (where owners manage multiple companies), check the box:
“Are You an Owner?”
If:
- You already have a plan, your owner account is active → You enter immediately
- You don’t have an owner account yet, click:
Create One → Complete Owner Registration
Owners receive their username automatically when they activate a plan.
Logging In as an Employee
Employees receive their username via email automatically when they are created in:
Administration → Employees → Create Employee → Send Credentials
During login:
- They enter username
- They receive code
- They log in to their employee account (Schedule, Jobs, Timesheets, etc.)
Logging In as a Customer (Client Portal)
Customers also log in with:
- Username
- Verification code sent to their email
Customers get the username automatically when the admin creates or updates their account in:
Customers → Manage Customer → Send Portal Credentials
They can:
- View invoices
- Pay invoices
- View jobs
- View property details
Security Benefits
- No passwords to forget
- No password leaks or reuse
- Code expires shortly for protection
- Multi-role compatible
- Safe for owners, admins, employees, and customers
Troubleshooting
“I didn’t receive the code”
- Check spam/junk
- Verify email associated with the username
- Request code again
“My username doesn’t work”
- Contact your business admin
- Confirm you were added to the system
- Make sure you typed the username exactly